Data Product Manager leading the development of Data and AI products for Global Individual Health. Collaborating with teams to enhance customer experience and operational efficiency.
About the role
- Senior Product Manager driving user conversion and growth for Grubhub's consumer experience. Leading cross-functional initiatives to improve onboarding and user engagement across platforms.
Responsibilities
- own the new user experience end-to-end
- lead the strategy and execution to improve new user conversion
- design and optimize the new user journey from paid and organic acquisition channels through in-app experiences
- improve onboarding flows and early-stage decision-making moments that drive first-order conversion
- partner with Growth and Marketing to align acquisition intent with in-product experiences
- define success metrics, run experiments, and iterate quickly
- drive marketplace growth from campus and corporate users
- identify friction points that prevent students and employees from ordering on the Grubhub marketplace
Requirements
- 5+ years of product management experience, ideally in consumer-facing, marketplace, or e-commerce products
- demonstrated success owning and improving conversion funnels, onboarding experiences, or lifecycle flows
- strong user empathy and an instinct for identifying unmet user needs
- deep appreciation for UX and design craft, with a proven ability to collaborate closely with designers to deliver polished, intuitive experiences
- analytical mindset with experience using data, experimentation, and user research to inform decisions
- ability to balance strategic thinking with hands-on execution in a fast-paced environment
- excellent communication skills and comfort influencing cross-functional partners
Benefits
- competitive salary package including equity and 401K
- multiple medical, dental, and vision plans to meet all employees' needs
- many benefits and perks that are not listed
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