Senior Product Manager driving user conversion and growth for Grubhub's consumer experience. Leading cross-functional initiatives to improve onboarding and user engagement across platforms.
Responsibilities
own the new user experience end-to-end
lead the strategy and execution to improve new user conversion
design and optimize the new user journey from paid and organic acquisition channels through in-app experiences
improve onboarding flows and early-stage decision-making moments that drive first-order conversion
partner with Growth and Marketing to align acquisition intent with in-product experiences
define success metrics, run experiments, and iterate quickly
drive marketplace growth from campus and corporate users
identify friction points that prevent students and employees from ordering on the Grubhub marketplace
Requirements
5+ years of product management experience, ideally in consumer-facing, marketplace, or e-commerce products
demonstrated success owning and improving conversion funnels, onboarding experiences, or lifecycle flows
strong user empathy and an instinct for identifying unmet user needs
deep appreciation for UX and design craft, with a proven ability to collaborate closely with designers to deliver polished, intuitive experiences
analytical mindset with experience using data, experimentation, and user research to inform decisions
ability to balance strategic thinking with hands-on execution in a fast-paced environment
excellent communication skills and comfort influencing cross-functional partners
Benefits
competitive salary package including equity and 401K
multiple medical, dental, and vision plans to meet all employees' needs
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