VP leading operations transformation across Wolters Kluwer Health. Overseeing key initiatives and ensuring organizational alignment and performance with measurable outcomes.
Responsibilities
Lead the transformation of the Operations organization across Wolters Kluwer Health
Drive alignment with cross-functional stakeholders in Finance, IT, and Global Business Systems
Establish clear OKRs, track progress, and ensure accountability for performance and outcomes
Lead division-wide transformation initiatives to modernize Operations
Develop and execute comprehensive change management strategies
Act as the Product owner for all core back-end business systems
Establish and lead the strategy for identifying, developing, and deploying AI and RPA solutions
Lead the Data & Analytics function for Operations
Requirements
15+ years in operations, transformation, or large-scale program leadership
Proven ability to translate strategic priorities into actionable plans
Strong understanding of AI, robotic process automation (RPA), and enterprise systems (ERP, CRM, workflow tools)
Demonstrated ability to lead modernization and optimization of core business systems
Ability to oversee master data management and leverage analytics
Exceptional ability to influence and communicate effectively with senior leaders
Skilled in developing and executing change management strategies
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