Account Manager at IT - ONE responsible for client prospecting and managing the sales cycle.
About the role
- Sales Account Manager generating revenue growth for Waste Management through customer retention and new business development. Operating from Baton Rouge or Jackson in a hybrid setting.
Responsibilities
- Generates revenue growth by utilizing a consultative selling approach in the retention of current WM customers.
- Manages existing business relationships in order to achieve budgeted sales goals by developing and implementing sound retention strategies.
- Utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers.
- Handle all customer cancellation requests, providing ongoing education of contract details to existing customers.
- Obtain customer contract commitments during face-to-face interactions.
- Resolve all escalations for customer service within the defined territory.
Requirements
- Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
- Experience: Three years of relevant work experience in direct business-to-business sales, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments (in addition to education requirement).
- 20 hours of training with Resource Conservation and recovery Act (RCRA)
- Certifications: WM CRA
- Involved in one or more of the following: U.S. green Build council (USGBC), American Institute of Architects (AIA), Associated general Contractors of America (AGC), Building Owners and Managers Association (BOMA), or National Association of Home Builders
- Ability to convert customer cancellation requests in order to maintain revenue levels, and/or complex negotiations skills required.
- Comprehensive understanding of construction industry (phases, materials, waste, etc.)
- Techniques for identifying and managing new business opportunities
- Techniques for identifying and responding to objections
- Techniques for bypassing “Gatekeepers”
- Understands the competitive landscape in the local area
- Understands “Green” influences and sustainability
- Analyze and solve problems
- Conduct formal presentations
- Able to design customized solutions that address more than just waste services
- Excellent business and communication skills
- Understands how to calculate price and amounts such as discounts
- Basic software and web-based applications
- Active Learning
- Sales Disposition
- Motivational Fit
- Sustainability
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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