Operations Coordinator at ASSA ABLOY overseeing scheduling and communication for service and installations. Collaborating with various teams and maintaining operational efficiency across locations.
About the role
- Purchasing Specialist for White Cap ensuring available products and managing inventory needs. Leading product management and resolution of customer inquiries with effective logistics.
Responsibilities
- Responsible for purchasing products for assigned customers and ensuring inventory is available based on customer needs.
- Provides resolution on product needs and ensure products are available for purchase on the company microsite.
- Leads the product management process by ensuring efficient buying procedures including proper inventory levels at the appropriate time and circumstance.
- Provides customer resolution such as locating inventory based on customers’ needs, parts logistics, and documenting and researching any difficulty with equipment or processes.
- Administers inventory orders and follows through to ensure completion.
- Conducts monthly profit analysis to ensure margins are achieved and provides forecasts for the following month.
- Partners with E-Commerce peers to guarantee the company's microsite is in the system with the appropriate pricing.
- Provides pricing recommendations, prepares margins based on company guidelines, and maintains pricing sheets.
Requirements
- Typically requires BS/BA in a related discipline.
- Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field.
- 3-5 years of experience with product management, purchasing, or material distribution.
- Project management skills.
- Solid track record of building relationships and cross-collaborating at all levels of the organization.
- Strong verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Basic Excel skills - Required.
- ERP system experience - Nice to have.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Customer Experience Rep I serves as the first point of contact for callers needing assistance with any of our products or services. Responsible for delivering exceptional service, coordinating requests, and ensuring a welcoming experience.
Customer Support/Sourcing Specialist handling customer inquiries and managing eStore operations. Working in a fast - paced environment to deliver high - quality service and support.
Customer Service Team Lead providing first line support for Customer Service teams in Gent, Belgium. Leading and motivating the team to deliver customer service excellence.
Customer Service support for banking customers managing orders and logistics at IDEMIA. Building relationships and ensuring customer satisfaction through effective strategy and communication.
Customer Service Representative II at GXO ensuring outstanding service and delighting customers. Collaborating with partners and drivers to meet commitments and resolve issues effectively.
Client Representative on Provisioning team for TELUS ensuring seamless security solutions. Collaborating with technicians to provision alarm installations and upgrades.
Trading Support Specialist at Cargill assisting merchants with rail contracts execution and customer service. Coordinating with accounting to ensure timely contract application and resolution of issues.
Customer Care Rep responsible for processing calls and dispatching technicians. Supporting record maintenance and interdepartmental collaboration for Crown Equipment Corporation's customer care operations.
Customer Care Representative processing calls and managing service tasks for Crown Equipment Corporation. Dispatching technicians and handling service billing in a fast - paced environment.