About the role

  • Manage quality systems and compliance activities for West Pharmaceutical Services. Overseeing audit management and continuous improvement of processes while ensuring compliance with quality standards in Ireland.

Responsibilities

  • Manage the day-to-day planning and supervision of quality systems activities including quality systems availability, audit management, customer feedback and enterprise management system quality master data.
  • Ensure continuous improvement of processes to ensure quality product and customer service.
  • Site QA Manager designee for QA Systems and customer engagement activities.
  • Customer and Regulatory audit support Hosting Audits.
  • Monitor trends in association with quality systems use and effectiveness (Deviation, CAPA, Change Control, Periodic Documentation Review etc.).
  • Ensure GMP training of site personnel in relation to systems use and audit practices.
  • Perform QA Sys Engineer tasks as required.
  • Identify and develop opportunities to improve existing processes and procedures in line with corporate and customer requirements.

Requirements

  • Bachelor's Degree in Quality/ Engineering/Science or business systems.
  • Minimum 5 years’ experience preferably in a high volume GMP environment in a Quality Assurance/Quality System function.
  • Must have a thorough understanding of ISO 9001 and/or ISO 15378, ISO 13485, cGMP quality management processes.
  • Customer feedback and audit management experience.
  • Must have thorough understanding of enterprise and document management system requirements.
  • Prior Supervisory experience is an advantage.
  • Lean/Six Sigma principles.
  • Audit Management.
  • Quality Risk based thinking and decision making.
  • Must have excellent communication skills both oral and written.
  • Must be able to prioritize and organize tasks using shared systems.
  • Regulatory training is an advantage.
  • Problem solving including root cause failure analysis methods.
  • Proficient in statistical software, Windows OS, Microsoft Office Suite including Word, Excel, and Power Point.

Benefits

  • Performance-based bonuses
  • Service recognition
  • Employee appreciation initiatives
  • Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.

Job title

Manager, Quality Systems and Compliance

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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