Quality & Compliance Manager developing compliance and quality management systems at HESS Cash Systems. Responsible for internal audits, risk management, and ISO certification preparation.
About the role
- Senior Compliance Ops Manager responsible for overseeing compliance operations in mortgage lending channels. Driving productivity and regulatory adherence at AmeriHome Mortgage, a Western Alliance Bank company.
Responsibilities
- Under the direction of the Executive Vice President, National Credit Operations, this position is responsible for the management, oversight and development of compliance operations for the correspondent delegated, non-delegated and retail lending channels.
- The SVP, Senior Compliance Operations Manager will drive departmental productivity, quality, efficiency and customer service across multiple channels.
- This role will also be a major contributor to AmeriHome’s compliance operations philosophy, process improvements, cost reduction and loan quality.
- Act as a subject matter expert on compliance related mortgage activities including but not limited to TRID, ECOA, HMDA, ATR and fair lending laws.
- Optimize processes and procedures for compliance operations in Retail and Correspondent lending.
- Develop industry leading capacity metrics and reporting for all compliance roles.
- Develop and prioritize related technology and system requirements.
- Maintain staffing and organizational design as needed.
- Work with Western Alliance Bank Compliance to clarify roles, responsibilities, and related audit/QC routines.
- Develop and maintain compliance policies and procedures that align with the Western Alliance Bank Enterprise Risk Management framework and regulatory requirements.
- Maintain first line of defense compliance controls and Risk Control Self Assessments (RCSA).
- Monitor operational compliance with regulatory requirements.
- Perform all other miscellaneous responsibilities and duties as assigned.
- Mentor and train current compliance staff for future growth via AmeriHome Career Pathing.
Requirements
- A Bachelor’s degree or equivalent and relevant work experience in a mortgage related field, Master’s Degree preferred
- Minimum 12 years of mortgage banking experience, preferably 10 years of which are compliance related
- A thorough understanding and knowledge of mortgage banking processes, controls, and overall operations
- Experience with regulatory compliance and risk management preferred
- Understanding and knowledge of technology that supports mortgage banking; Encompass (LOS), Mavent, Compliance Ease and other core systems
Benefits
- competitive salaries
- an ownership stake in the company
- medical and dental insurance
- time off
- a great 401k matching program
- tuition assistance program
- an employee volunteer program
- wellness program
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