Quality & Compliance Manager developing compliance and quality management systems at HESS Cash Systems. Responsible for internal audits, risk management, and ISO certification preparation.
About the role
- Compliance Specialist managing and monitoring accreditations, certifications, and regulatory requirements for Pharmacy Benefit Dimensions. Ensuring compliance standards and documentation for audits and requirements.
Responsibilities
- Manage and monitor compliance activities related to PBD’s accreditations, certifications, licenses, and regulatory requirements
- Ensure policies, procedures, and reporting align with compliance standards
- Interpret and advise on accreditation and regulatory requirements
- Review documentation for audit readiness and compliance
- Serve as a liaison with accreditation bodies and coordinate validation reviews
- Support regulatory audits, market conduct exams, and compliance submissions
- Facilitate meetings, dashboards, and oversight activities with leadership and committees
- Manage policy and procedure processes and timelines
- Coordinate STAR measures, corrective actions, and privacy/security events
Requirements
- High school diploma or GED required
- Associates degree preferred
- Four (4) years of compliance, legal, quality monitoring/reporting, or program/process management experience required
- Experience working with regulatory and accreditation agencies (e.g. URAC, DOL and CMS) and compliance, quality monitoring/reporting or program management preferred
- Experience in the creation or review of policies, procedures, and reports and ability to assess controls needed to meet requirements, render decisions and troubleshoot issues
- Excellent analytical and critical thinking skills
- Strong problem solving, time management and organizational skills
- Advanced PC and Microsoft Office applications required
- Excellent presentation, interpersonal, written, and verbal communication skills
- Proven examples of displaying the PBD values: Trusted Advisor, Innovative, Excellence, Guardianship, Dedication and Caring
Benefits
- full range of benefits
- generous paid time off
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