Hybrid Senior Project Manager

at Welocalize

• Job title: Senior Project Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Dublin, Ireland

About the role

• Senior Project Manager at Welocalize responsible for managing customer relationships, project delivery, and leading global teams across enterprise accounts. Supporting Operations Squad Lead to enhance quality and client satisfaction.

Responsibilities

• Manage accounts directly assigned to them (project planning, execution, tracking, delivery and closure using Welocalize standard processes and tools)
• Support the Operations Squad Lead in large enterprise accounts
• Own relationships with the customer at the project level and work closely with Welocalize account directors and production teams to optimize delivery, client satisfaction, quality and profitability
• Supervise and lead global teams (including internal and external, direct and indirect reports)
• Prepare, analyze and implement project plans following the Welocalize standards
• Create and manage project schedules
• Create project estimates and proposals for customer approval
• Assess risks and plan activities to minimize potential issues
• Manage QA projects, incl. resource management, defect management, reporting, etc.
• Collaborate on project and client objectives with other stakeholders
• Develop and prepare process documents as needed
• Ensure accurate finance systems data and reporting

Requirements

• Master’s Degree OR Bachelor’s Degree and experience in the industry in lieu of Master’s Degree acceptable
• Proven track record of Project Management
• Experience working internationally or directly with international product development
• Experience in technology related company
• Proven Experience dealing with large clients
• Proven track record of success at managing large accounts/projects
• Experience in authoring client documents such as SOW’s, proposals, processes and ‘post mortems’
• Proven track record of active participation in development of processes and ideas
• Proven track record of active participation in new client sales cycles, incl. presentations, analysis, recommendations and relationship development
• Experience in managing financial budgets, budget reconciliation and budget reporting
• Experience with Translation Management Systems, i.e. GlobalSight, Idiom World Server, SDL TMS, etc.

Benefits

• Health insurance
• Flexible work arrangements
• Professional development