Senior Branch Network Management Trainee for Wells Fargo's National Branch Network in California. Responsible for coaching and developing teams to enhance customer experience and achieve business growth.
About the role
- Senior Branch Network Management Trainee at Wells Fargo responsible for branch operations and team management. Leading branch strategies and enhancing customer experiences while ensuring compliance with regulations.
Responsibilities
- Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships
- Mentor and guide talent development of direct reports and assist in hiring talent
Requirements
- 4+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- Management experience including hiring, coaching, and developing direct reports
- Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
- Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
- Experience and knowledge in coaching across customer segments
- Experience building and maintaining effective relationships with customers
- Extensive experience in asking questions and identifying complex financial needs
- Ability to lead a team to influence, educate, and connect customers to technology
- Knowledge and understanding of banking industry laws and regulations
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
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