Senior Branch Network Management Trainee for Wells Fargo's National Branch Network in California. Responsible for coaching and developing teams to enhance customer experience and achieve business growth.
About the role
- Senior Branch Network Management Trainee leading and developing a high-performing team in banking at Wells Fargo. Resolving customer and employee issues, and driving growth through coaching and education.
Responsibilities
- Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially.
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
- Mentor and guide talent development of direct reports and assist in hiring talent.
Requirements
- 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
- Management experience including hiring, coaching, and developing direct reports
- Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
- Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
- Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
- Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
- Experience building and maintaining effective relationships with customers, internal partners and within the community.
- Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
- Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
- Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention.
- Ability to interact with integrity and professionalism with customers and employees.
Benefits
- Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
- Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Branch Network Management Trainee leading teams to enhance customer engagement and drive business growth for Wells Fargo in Minnesota. Involves coaching, mentoring, and executing business strategies.
Senior Branch Network Management Trainee role at Wells Fargo involves coaching and developing a high - performing team in banking. Requires strong leadership and banking expertise.
Senior Branch Network Management Trainee position at Wells Fargo leading a diverse team in customer engagement and operational excellence. Achieving business objectives and fostering a high - performing team environment.
Manager in Grants Management role at EisnerAmper's Government Services practice. Leading grant management projects and client engagements with a focus on federal grant management.
Senior Branch Network Management Trainee at Wells Fargo responsible for branch operations and team management. Leading branch strategies and enhancing customer experiences while ensuring compliance with regulations.
Senior Branch Network Management Trainee at Wells Fargo managing team performance and customer engagement. Leading operational excellence in branch network management and fostering team growth.
Global Commodity Manager responsible for electromechanical sourcing strategies in a manufacturing network. Managing supplier relationships and driving cost competitiveness across regions.
Assistant General Manager supervising daily operations at Applegreen Travel Plazas. Leading team management and ensuring customer satisfaction across store operations.
Digital Capability Manager at Royal Canin focusing on eCommerce strategy and digital transformation. Developing new online business models and driving sales growth through innovative digital capabilities.