Hybrid Systems Operations Engineer

Posted 4 hours ago

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About the role

  • Systems Operations Engineer in Wells Fargo's Global Payments & Liquidity team managing complex technical issues and providing process improvement strategies.

Responsibilities

  • Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
  • Identify opportunity for process improvements within technical support strategies and plans
  • Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables
  • Present recommendations for resolving complex technical queries
  • Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards
  • Work as an internal consultant regarding use of tools and processes
  • Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers

Requirements

  • 2+ years of technical experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 1+ year(s) working in a direct, client-facing role
  • Familiarity with the SAFET process
  • Familiarity with the FTS organization
  • Familiarity with the Global Payments and Liquidity Implementation organization and client delivery models
  • Experience with file transmission protocols
  • Experience with Atlassian products like Jira Kanban and Jira Service Management
  • Experience working in an Agile framework
  • Experience with mainframe applications like TSO, CNX, etc.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Job title

Systems Operations Engineer

Job type

Experience level

JuniorMid level

Salary

$33 - $60 per hour

Degree requirement

No Education Requirement

Location requirements

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