Hybrid Senior Product Manager – Home Lending Operation

at Wells Fargo

• Job title: Senior Product Manager – Home Lending Operation
• Job type: Full Time
• Experience level: Senior
• Salary: $139,000 - $239,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Charlotte, United States

About the role

• Product Manager Senior Manager driving technology-focused change across Home Lending at Wells Fargo. Collaborating with cross-functional teams to enhance customer experiences and sales solutions.

Responsibilities

• Manage and develop a team for leading product strategy
• Consult, develop, market, and manage performance analysis for products that have high impact on companywide growth opportunities and success
• Identify and recommend opportunities for product enhancements and business requirements
• Determine appropriate strategy and actions of product management team to meet moderate to high risk deliverables
• Interpret and develop pricing policies and distribution strategies, which may include global considerations
• Collaborate and consult with product managers, analysts and multiple level managers
• Interact directly with vendors
• Manage allocation of people and financial resources for Product Management
• Develop and guide a culture of talent development to meet business objectives and strategy
• Collaborate with and influence all levels of professionals including senior managers to achieve consistent agreement and application of definitions, measurements, and interpretation as well as provide strategic consultation based on unique, complex HL use cases
• Provide leadership and guidance in the continuing development of the objectives, processes, resources, and long-term goals of the Enterprise Data Management strategy and its implementation in Home Lending
• Ensure adherence to data management and data governance regulations, and policies and compliance requirements
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Requirements

• 6+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Management or leadership experience
• Experienced in leveraging Large Language Models (LLMs) and emerging AI technologies to drive product innovation, enhance user experiences, and inform data-driven decision-making
• Proven ability to communicate effectively, drive consensus, and influence outcomes
• Strong project planning with demonstrated experience leading cross functional teams’ though significant change
• Experience building relationships across lines of businesses, influencing partners, as well as providing credible and effective challenge
• Proven success recruiting, inspiring, developing, coaching, and motivating team members through balanced leadership with a focus on team member engagement and retention and performance management
• Ability to combine a perpetual interest in learning, and deep knowledge of industry best practices/standards to build a world class organization
• Experienced leading and managing transformation efforts and demonstrated ability to lead the execution of large and complex initiatives within a matrixed environment
• Ability to work in conjunction with functional partners to gain consensus on priorities and features needed to implement a project successfully
• Experience in the banking and financial sectors, particularly related to Home Lending, Credit, and/or Risk Management
• Experience in Product Management, Business Transformation, Data, Analytics, Reporting, Management Consulting, Project Management, Strategic Planning, or Technology experience
• Agile Product Owner Experience and knowledge of Agile strategy, development methodologies, and tools working directly with Technology teams in managing agile delivery of a product
• Strategic planning experience in translating leadership vision into executable strategies and initiatives
• Ability to understand technical policy requirements to help support the implementation of data management policies
• Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Experience with providing detailed, thorough, and accurate documentation procedures and repeatability standards
• Strong analytical skills with high attention to detail and accuracy
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement