Digital Product Management Senior Manager driving the omnicommerce payments experience at Wells Fargo. Leading product strategy and collaborating with cross-functional teams to deliver scalable solutions.
Responsibilities
Architect and drive the strategic vision for a major omnicommerce platform, aligning product capabilities with enterprise growth priorities and evolving customer needs
Ensure seamless integration of POS experiences with the company’s broader product strategy, enabling consistent and scalable solutions across key commercial and corporate segments
Foster a high-performance culture within your product team by setting clear execution standards, promoting accountability, and removing barriers to delivery
Leverage data-driven insights and competitive intelligence to shape product direction, validate hypotheses, and influence cross-functional decision-making
Define and monitor success metrics to evaluate product performance, inform prioritization, and continuously optimize the platform’s value proposition
Collaborate across business, technology, and operations to ensure alignment on product goals, delivery milestones, and customer outcomes
Champion stakeholder engagement by communicating product strategy and progress effectively to senior leadership, partners, and cross-functional teams
Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility
Collaborate with and influence all levels of professionals, including senior managers
Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group
Maintain a sharp, evolving perspective on the competitive landscape—including key players, emerging technologies, and AI adoption trends—and effectively communicate strategic implications to senior leadership
Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
Requirements
6+ years of digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
6 + years of experience within Merchant Services and payments acquiring
3+ years of management or leadership experience
Deep knowledge and working experience within core merchant acquiring business: payment gateways, integrated payment solutions, eCommerce, card present payments, mobile/digital wallets, semi-integrated solutions
Proven success in shaping product requirements into a sequenced roadmap of platform capabilities
Experience with large scale transformation initiatives
Proven ability to understand customer and end user needs and translate into delivery themes
Experience with business analysis, eliciting use cases and requirements from business partners
Skilled at navigating dynamic environments while orchestrating multiple concurrent delivery streams with precision and agility
Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
Demonstrated ability to lead and influence across all stages of the product lifecycle—from shaping vision and ideation, through solution design, execution, go-to-market readiness, and launch
Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
Demonstrated track record of effective influencing and collaboration at all levels
Exceptional problem solving abilities
Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
Excellent written and oral communication skills with ability to clearly communicate results
Benefits
Relocation assistance is not available for this position
Paid time off
Drug and Alcohol Policy
Drug-free workplace
Job title
Senior Manager, Digital Product Management – Gateway
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