Head of Financial Crime driving transformation in financial crime operations for Tandem Bank, a UK digital bank. Leading compliance and risk management while managing a high - performing team.
About the role
- Lead Product Manager improving user experience in BSA/AML data workflows at Wells Fargo. Transforming compliance processes through design thinking and collaboration with operations teams.
Responsibilities
- Partner with Product, Data, and Operations teams to align user experience with data quality, lineage, and governance standards across client reference data domains.
- Apply design thinking to map end-to-end compliance journeys—identifying pain points, redundancies, and automation opportunities.
- Simplify how users interact with Artificial Intelligence (AI) driven and data-enabled platforms, ensuring transparency, explainability, and confidence in decision-making.
- Experience in blue printing and systems architecture design.
- Contribute to a unified experience framework and design system that supports consistency across all SSO compliance and data products.
- Embed agile design practices into product delivery—prototyping, testing, and refining based on real user feedback.
- Develop measurable outcomes linking design improvements to operational gains in accuracy, cycle time, and data integrity.
- Collaborate with data stewards, modelers, and compliance partners to translate regulatory and data requirements into practical, user-centered design solutions.
- Design intuitive tools and workflows that enhance BSA/AML functions such as onboarding, Know Your Customer (KYC), Customer Due Diligence (CDD), and transaction monitoring.
Requirements
- 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5 years of experience in product, User design (UX), or service design, ideally within financial services or compliance environments.
- Strong grounding in design thinking, journey mapping, and agile delivery.
- Ability to interpret data structures, operational pain points, and user behaviors to inform design choices.
- Proven ability to design complex data workflows and internal enterprise tools.
- Familiarity with Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Know Your Customer (KYC), and client reference data processes and systems.
- Excellent communication skills with both technical and business audiences.
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Job title
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