Lead Product Manager improving user experience in BSA/AML data workflows at Wells Fargo. Transforming compliance processes through design thinking and collaboration with operations teams.
Responsibilities
Partner with Product, Data, and Operations teams to align user experience with data quality, lineage, and governance standards across client reference data domains.
Apply design thinking to map end-to-end compliance journeys—identifying pain points, redundancies, and automation opportunities.
Simplify how users interact with Artificial Intelligence (AI) driven and data-enabled platforms, ensuring transparency, explainability, and confidence in decision-making.
Experience in blue printing and systems architecture design.
Contribute to a unified experience framework and design system that supports consistency across all SSO compliance and data products.
Embed agile design practices into product delivery—prototyping, testing, and refining based on real user feedback.
Develop measurable outcomes linking design improvements to operational gains in accuracy, cycle time, and data integrity.
Collaborate with data stewards, modelers, and compliance partners to translate regulatory and data requirements into practical, user-centered design solutions.
Design intuitive tools and workflows that enhance BSA/AML functions such as onboarding, Know Your Customer (KYC), Customer Due Diligence (CDD), and transaction monitoring.
Requirements
5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5 years of experience in product, User design (UX), or service design, ideally within financial services or compliance environments.
Strong grounding in design thinking, journey mapping, and agile delivery.
Ability to interpret data structures, operational pain points, and user behaviors to inform design choices.
Proven ability to design complex data workflows and internal enterprise tools.
Familiarity with Bank Secrecy Act / Anti-Money Laundering (BSA/AML), Know Your Customer (KYC), and client reference data processes and systems.
Excellent communication skills with both technical and business audiences.
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
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