Product Manager responsible for AGI AI.TimeManager SaaS product development. Collaborating between market, customers, development, and sales teams.
About the role
- Lead Digital Product Manager for Wells Fargo managing alerts and messaging across customer communication channels. Focus on digital engagement and efficient delivery of critical communications.
Responsibilities
- Serve as a Lead Alerts Product Manager, accountable for defining, delivering, and supporting digital messaging across multiple lines of business
- Act as the Alerts and Messaging subject matter expert, guiding partners through requirements definition, prioritization, and implementation
- Own messaging for a broad portfolio of partner groups, including ATM, Branch, Commercial Bank, Contact Centers, Operations, Deposits, Fraud & Claims, and Small Business
- Manage a large, complex portfolio of concurrent initiatives across multi‑year roadmaps, balancing competing priorities and dependencies while consistently maintaining high standards for quality, cohesion, and customer experience
- Own the full messaging product lifecycle, from requirements elicitation through delivery, launch, and ongoing production support
- Leverage AI-powered tools and data-driven workflows to improve product discovery, prioritization, and delivery—driving greater efficiency, speed, and accuracy across planning, execution, and decision-making
- Lead customer-centric product strategies with a strong focus on mobile and digital engagement
Requirements
- 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Strong experience with alerts, messaging, or digital communications (email, SMS, push notifications)
- Background in financial services or other highly regulated, consumer‑focused industries
- 5+ years' experience working in Agile delivery environments (Scrum, scaled Agile, or similar)
- Advanced experience managing product documentation, intake processes, or requirements repositories
- Strong experience with content and collaboration platforms (e.g., SharePoint or similar tools)
- Strong organizational skills and attention to detail, with the ability to maintain clear, accurate documentation
- Demonstrated ability to negotiate, influence, and build strong partnerships across business and technology teams
- Proven ability to lead complex initiatives and influence outcomes across a matrixed organization
- Strong analytical, problem‑solving, and decision‑making skills
- Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
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