Product Owner delivering and configuring travel tech products for CarTrawler's partners. Collaborating with teams to drive product value and enhancements in a dynamic environment.
About the role
- Lead Digital Product Manager for the Chief Operations Office at Wells Fargo. Driving innovation in digital product management and AI governance leveraging the GenAI Platform, collaborations, and strategic execution.
Responsibilities
- Drive the Reporting, FinOps, Playbook & Controls, and Strategy/Roadmap capabilities for our Agentic and GenAI Platform
- Develop the GenAI & Agentic Playbook spanning ideation → build → evaluation → deployment → monitoring
- Establish enterprise governance patterns, including LLM safe‑use requirements, compliance controls, PII handling guidelines, hallucination safeguards, rollback mechanisms, and observability standards
- Define model assurance standards including validation routines, drift monitoring, bias analysis, and responsible AI workflows
- Partner with Legal, Risk, and Compliance to ensure platform‑level adherence to regulatory, audit, and security expectations
- Own the multi‑year roadmap for capabilities across the Agentic/GenAI ecosystem
- Align platform investments with enterprise AI strategy, operational demand, and emerging capabilities such as multimodal ingestion, memory, and agent tool‑use
- Create a scalable operating model for intake, prioritization, and sequencing of platform enhancements
- Define the long‑term architecture direction for insights extraction, telemetry pipelines, cost analytics, governance layers, and controls enforcement
- Own and Establish operational dashboards, agent‑level telemetry, financial insights, SLA performance tracking, and control observability
- Build the operating model spanning cost attribution, consumption forecasting, compute optimization, model‑level economics, and unit‑cost efficiency
- Establish real‑time cost governance, scenario modeling, and optimization triggers for large‑scale GenAI workloads
- Define standards for platform KPIs including adoption, productivity uplift, safety adherence, accuracy metrics, and value realization
- Partner across Engineering, AI/ML, Product, Data, Operations, and Finance to deliver secure, reliable, and financially efficient platform capabilities
- Influence senior leadership with platform insights, performance analytics, financial trajectory, and operational health
- Drive cross‑functional delivery and ensure measurable business impact at enterprise scale.
Requirements
- 5+ years of digital product management experience
- Experience with FinOps frameworks, unit economics, cost forecasting, and KPI design
- Experience in AI, ML, and enterprise technology platforms, including hands-on work with GenAI, LLMs, agentic systems, and advanced automation frameworks
- Deep understanding of enterprise AI governance, including safe-use requirements, hallucination mitigation, model risk management, PII protection, and regulatory compliance frameworks
- Exceptional executive presence and ability to influence decision-makers across business and technology
- Experience owning a multi-year platform or product roadmap, particularly within complex, distributed enterprise environments
- Demonstrated success aligning platform investments to enterprise strategy, operational demand, and emerging technology capabilities
Benefits
- robust benefits
- competitive compensation
- programs designed to help you find work-life balance and well-being
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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