About the role

Capability Manager enhancing sales skills and processes for Wella Company in the beauty industry. Focused on training, coaching, and capability development for growth in hair color and styling products.

Responsibilities

Design and implement capability-building programs for sales teams (professional and retail).
Identify skill gaps and create targeted training plans for product knowledge, consultative selling, and channel-specific strategies.
Deliver training sessions on hair color and styling products, brand positioning, and category trends.
Support field teams with coaching on negotiation, relationship management, and upselling techniques.
Develop and maintain sales enablement tools (e.g., playbooks, CRM guidelines, digital resources).
Standardize best practices across channels to improve efficiency and effectiveness.
Monitor capability KPIs (training completion, adoption of tools, impact on sales performance).
Use data insights to refine programs and ensure continuous improvement.
Work closely with Marketing, Education, and Commercial teams to align capability programs with brand strategy.
Partner with HR on competency frameworks and career development for sales roles.
Stay updated on industry trends in professional haircare and retail sales. Introduce new learning technologies and methods (e-learning, gamification, virtual coaching).

Bachelor’s degree in Business, Marketing, Economics, or a related field; Master’s degree is a plus.
5-8 years of progressive commercial experience in FMCG, beauty, or personal care sectors, with proven success in capability area; experience in beauty industry preferred.
Strong background in sales enablement, training, or capability development.
Knowledge of professional beauty industry and retail dynamics.
Excellent communication and facilitation skills.
Analytical mindset with ability to measure impact of capability programs.
Ability to build effective relationships internally & externally, driving shared goals.
Pro-active attitude and flexible approach.
Excellent time management skills and prioritization under pressure.
High attention to detail, strong organization and analytical skills.
Problem-solving and conflict resolution abilities Organizational and multitasking skills.
Excellent communication skills.
Proficiency in English.
High numeracy, and excellent PC skills.
Project management skills.
Ability to follow through and complete tasks on time.
Solution-minded; desire to solve problems.
Taking ownership and accountability for outcomes is a required attitude.
Ability to work independently.
Self-motivated and results-driven.

A flexible hybrid work model with the bonus of shorter Fridays all year long.
A birthday gift of a day off—spend it with those who matter most!
The freedom to work remotely from EU for up to 30 days annually.
A day off for every full year with us (up to five extra days) to celebrate your dedication.
Quarterly and annual recognition program that comes with financial rewards.
Comprehensive Luxmed medical coverage.
Life insurance to keep you and your loved ones protected.
A lunch card to fuel your productivity.
A Multisport card to keep you active and healthy.
Support for your commute (public transport)
Exciting product gifts four times a year and opportunities to sample new products.
Funding for team bonding and integration activities.
Bonuses for life’s special moments (like marriage or the birth of a child) and for long-term service.
Generous referral bonuses when you recommend new talent.
A modern workspace with collaborative areas and a calendar full of cool events and gatherings.
Discounts on our products in the online shop.