Co - op role managing events for EF Educational Tours. Focus on creating memorable experiences for attendees with duties involving registration, communication, and logistics.
About the role
- Retail Event Manager supporting retail operations across FIFA World Cup 2026 event locations. Responsible for event planning, staffing, and on-site execution in a fast-paced environment.
Responsibilities
- Elevate Global is partnering with Fanatics to support retail operations across FIFA World Cup 2026 ™ Fan Festival locations
- Lead day-to-day retail operations planning for assigned Fan Festival locations
- Support store layout planning, fixture setup, and merchandising execution
- Coordinate staffing plans and schedules in partnership with People Ops and recruiting teams
- Ensure retail locations are fully stocked, organized, and customer-ready
- Oversee on-site builds, POS setup, event days, and breakdown
- Direct and support retail staff to ensure smooth operations and a strong customer experience
- Monitor POS accuracy and assist with product setup or labeling as needed
- Troubleshoot issues quickly and calmly during live event days
- Manage timelines, expenses, and operational details to stay on plan
- Support inventory count-out, transfers, and shipping per program requirements
- Contribute to post-event reporting and operational feedback
- Partner with finance and leadership on recap insights and improvement opportunities
Requirements
- 2+ years of experience in event operations, retail management, or hospitality
- Experience leading teams in high-volume, fast-paced environments
- Strong communication and organization skills
- Comfortable making decisions on the fly and handling pressure
- Solid working knowledge of POS systems, inventory flow, and retail KPIs
- Ability to lift up to 50 lbs
- Willing and able to travel, including overnight stays
- Authorized to work in the United States
Benefits
- Travel expenses reimbursed
- Opportunity to work on one of the largest global sporting events
- A collaborative, people-first team environment focused on delivery and respect
- Managers may be eligible for a discretionary bonus, targeted at approximately 10% of base pay, based on overall program and performance outcomes
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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