Director of Business Continuity and Disaster Recovery providing leadership for organizational resilience at IQVIA. Evolving business continuity processes and interfacing with diverse stakeholders across the organization.
About the role
- Director of Design leading and growing Wattpad's design organization and setting the design vision. Responsible for coaching and developing the design team to deliver engaging user experiences.
Responsibilities
- Lead, coach, and mentor a team of product designers and user researchers and provide active coaching, feedback, and skill development
- Foster a culture of strong design thinking, craft excellence, and accountability to outcomes
- Establish clear expectations for quality, clarity, and impact, while giving teams autonomy in how they get there
- Define and evolve a clear design vision aligned to product strategy and user needs
- Shape cohesive, intuitive experiences across the reader, writer, and ads ecosystems
- Translate ambiguous problem spaces into clear experience direction teams can confidently execute against
- Ensure design decisions ladder to user value, platform goals, and long-term strategy
- Actively contribute to high-impact initiatives and critical product moments
- Partner closely with product and engineering leaders during discovery, definition, and delivery
- Provide strong critique and feedback that raises the bar without prescribing solutions
- Govern and evolve the design system to ensure consistency, scalability, and accessibility
- Champion the user perspective by ensuring user goals are never abstract or assumed
- Partner with product and research to ensure insights meaningfully shape product direction
- Manage and support the user research team, ensuring research is actionable and strategic
- Use evidence, data, and research to influence decisions and challenge assumptions
- Partner closely with Product, Engineering, Content, Trust and Safety, and Ads to align on experience outcomes and tradeoffs
- Influence product direction through clear design narratives, not just artifacts
- Facilitate design critiques, workshops, and working sessions that move teams toward clarity and alignment
- Drive alignment on priorities, tradeoffs, and outcomes through strong design storytelling
- Advocate for the role of design as a strategic partner, not a downstream function
Requirements
- Proven experience leading and scaling design teams in a product driven organization
- Strong design point of view with the ability to set direction and make hard tradeoffs
- Deep experience shaping end-to-end product experiences across multiple surfaces
- Ability to move fluidly between strategy and hands on execution
- Track record of influencing product direction through design narrative and user insight
- Strong cross functional collaborator who can partner effectively with senior leaders
- Passion for designing for real human needs, delight, and emotional resonance
Benefits
- Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
- Top industry health benefits, including vision and dental
- Your own health/wellness account to spend each year
- RRSP Contributions (Canada), 401K Contributions (USA)
- Generous vacation and Maternity/Parental leave top-up program
- Corporate discount for gym memberships for you and your family
- Work from almost anywhere in the world for part of the year
- Winter break shutdown and a whole lot more!
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