Hybrid Director of Design

Posted 3 weeks ago

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About the role

  • Director of Design leading and growing Wattpad's design organization and setting the design vision. Responsible for coaching and developing the design team to deliver engaging user experiences.

Responsibilities

  • Lead, coach, and mentor a team of product designers and user researchers and provide active coaching, feedback, and skill development
  • Foster a culture of strong design thinking, craft excellence, and accountability to outcomes
  • Establish clear expectations for quality, clarity, and impact, while giving teams autonomy in how they get there
  • Define and evolve a clear design vision aligned to product strategy and user needs
  • Shape cohesive, intuitive experiences across the reader, writer, and ads ecosystems
  • Translate ambiguous problem spaces into clear experience direction teams can confidently execute against
  • Ensure design decisions ladder to user value, platform goals, and long-term strategy
  • Actively contribute to high-impact initiatives and critical product moments
  • Partner closely with product and engineering leaders during discovery, definition, and delivery
  • Provide strong critique and feedback that raises the bar without prescribing solutions
  • Govern and evolve the design system to ensure consistency, scalability, and accessibility
  • Champion the user perspective by ensuring user goals are never abstract or assumed
  • Partner with product and research to ensure insights meaningfully shape product direction
  • Manage and support the user research team, ensuring research is actionable and strategic
  • Use evidence, data, and research to influence decisions and challenge assumptions
  • Partner closely with Product, Engineering, Content, Trust and Safety, and Ads to align on experience outcomes and tradeoffs
  • Influence product direction through clear design narratives, not just artifacts
  • Facilitate design critiques, workshops, and working sessions that move teams toward clarity and alignment
  • Drive alignment on priorities, tradeoffs, and outcomes through strong design storytelling
  • Advocate for the role of design as a strategic partner, not a downstream function

Requirements

  • Proven experience leading and scaling design teams in a product driven organization
  • Strong design point of view with the ability to set direction and make hard tradeoffs
  • Deep experience shaping end-to-end product experiences across multiple surfaces
  • Ability to move fluidly between strategy and hands on execution
  • Track record of influencing product direction through design narrative and user insight
  • Strong cross functional collaborator who can partner effectively with senior leaders
  • Passion for designing for real human needs, delight, and emotional resonance

Benefits

  • Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
  • Top industry health benefits, including vision and dental
  • Your own health/wellness account to spend each year
  • RRSP Contributions (Canada), 401K Contributions (USA)
  • Generous vacation and Maternity/Parental leave top-up program
  • Corporate discount for gym memberships for you and your family
  • Work from almost anywhere in the world for part of the year
  • Winter break shutdown and a whole lot more!

Job title

Director of Design

Job type

Experience level

Lead

Salary

CA$170,000 - CA$210,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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