Administration Manager overseeing employee transportation, travel, accommodation & relocation at Walmart in India. Leading innovative, cost-effective solutions to enhance employee mobility operations.
Responsibilities
Plan, implement, and manage daily employee transportation operations
Oversee route optimization, fleet utilization, scheduling, and cost efficiency
Ensure compliance with safety standards, statutory requirements, and corporate policies
Monitor SLAs and KPIs for transport vendors
Conduct audits of vehicles, driver credentials, safety measures, and documentation
Handle escalations related to service disruptions, accidents, or employee safety concerns
Drive automation and AI-based route planning for improved efficiency and cost savings
Manage end-to-end domestic and international travel arrangements
Develop and enforce corporate travel policies and compliance frameworks
Coordinate bookings (flights, trains, hotels, car rentals), visa processing, travel insurance, and approvals
Negotiate corporate rates and contracts with airlines, hotels, and travel partners
Monitor travel spends and ensure policy adherence
Implement AI-enabled travel management tools for smart booking, dynamic pricing comparison, and predictive cost control
Coordinate short-term and long-term accommodation for employees, project staff, and business travellers
Manage vendor contracts for lodging providers and ensure quality standards
Monitor occupancy, maintenance standards, and cost optimization
Ensure smooth check-in/check-out processes and employee satisfaction
Manage domestic and international employee relocation programs
Coordinate relocation vendors for packing, moving, storage, and settling-in services
Oversee relocation policy compliance and cost governance
Support employees with documentation, visa coordination, housing assistance, and onboarding logistics
Track relocation expenses and ensure timely reimbursements
Leverage AI and analytics to optimize route planning, vendor allocation, and cost forecasting
Utilize AI-driven dashboards for real-time monitoring of transportation and travel KPIs
Implement predictive analytics to anticipate peak demand and mitigate risks
Drive chatbot/automation solutions for employee queries related to transport, travel, accommodation, and relocation
Continuously evaluate emerging technologies to improve operational efficiency and employee experience
Identify, onboard, and manage transportation, travel, accommodation, and relocation vendors
Negotiate contracts, pricing models, and service-level agreements
Conduct performance reviews and periodic vendor audits
Ensure compliance with safety, legal, and corporate governance standards
Prepare and manage annual budgets across mobility services
Implement cost-saving initiatives through data analysis and AI insights
Generate monthly MIS and performance dashboards for leadership
Ensure adherence to local transport laws, immigration regulations, and corporate travel policies
Develop contingency and emergency response plans for travel and transportation incidents
Monitor safety incidents and implement corrective actions
Partner with HR, Finance, Security, and Business stakeholders
Address employee concerns and improve service experience
Provide leadership updates on operational performance and risk management
Requirements
Bachelor’s degree in business administration, Logistics, Supply Chain, Hospitality, or related field
8–12 years of experience in transportation, corporate travel, mobility services, or facility operations
Experience managing large vendor ecosystems and service contracts
Strong understanding of relocation processes and accommodation management
Demonstrated experience in leveraging AI or digital tools for operational efficiency
Experience in large, multi-location corporate environments
Certification in Supply Chain, Mobility Management, Travel Management, or Project Management (PMP) if any
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