Hybrid Project Manager, Account Coordinator – Marketing Agency

at PIC | Walk With You Marketing™

• Job title: Project Manager, Account Coordinator – Marketing Agency
• Job type: Full Time
• Experience level: Junior
• Salary: $40,000 - $45,000 per year
• Degree requirement: High School Diploma
• Tech skills: WordPress
• Location requirements: Hybrid, Pittsburgh, United States

About the role

• Account Coordinator supporting marketing agency's client success team with project coordination. Engaging in client communication and light marketing execution in a hybrid work environment.

Responsibilities

• Support Account Managers & Client Accounts
• Assist Account Managers with day-to-day client coordination, follow-ups, and task management across multiple accounts.
• Turn meeting discussions, emails, and internal direction into clear next steps and organized project plans.
• Help ensure timelines, deliverables, and expectations stay aligned between clients and internal teams.
• Manage defined projects or workstreams independently when appropriate, from kickoff through completion.
• Coordinate with internal teams (design, development, SEO, paid media, content) to keep work moving forward smoothly.
• Track tasks, deadlines, and dependencies using tools like Asana and Harvest.
• Draft client-ready emails, updates, and campaign communications in HubSpot based on guidance from Account Managers or strategists.
• Prepare creative briefs, outlines, or first drafts for ads, landing pages, emails, or content initiatives based on an overarching campaign goal.
• Support campaign execution through QA, asset coordination, and preparation, ensuring work is polished before it reaches clients.
• Prepare agendas, take notes, and document action items for client and internal meetings.
• Maintain organized documentation around scope, timelines, and deliverables.
• Help maintain templates, checklists, and repeatable processes for common client work.
• Flag risks, missing inputs, or potential delays early so the team can adjust.
• Contribute ideas for improving workflows as PIC continues to grow and refine how we operate.

Requirements

• Some experience in marketing coordination, project coordination, client services, or a related role (agency experience is a plus).
• Familiarity with digital marketing services such as SEO, paid media, email marketing, content, and websites.
• Experience working with a variety of marketing tools and openness to learn more (Familiarity with HubSpot/CRMs, Wordpress /Shopify, GA4, and Asana are a plus).
• Strong written communication skills and comfort drafting professional, client-facing materials.
• Excellent organizational and time-management abilities.
• Comfort working in project management and marketing tools, or willingness to learn quickly.
• A proactive mindset and strong follow-through.

Benefits

• 100% employer-paid health insurance for the employee
• Dental, vision, and supplemental insurance options
• Flexible schedule with hybrid / remote options
• Company-provided computer
• PTO