Product Analyst managing investment product strategy and development at RBC. Collaborating with internal teams on innovative projects and market analysis.
About the role
- Product Analyst responsible for supporting JetBlue’s airline distribution platforms and improving corporate sales enablement tools. Collaborates with engineering teams and partners to deliver high-quality products.
Responsibilities
- The Product Analyst Distribution Technology is responsible for supporting and improving JetBlue’s airline distribution platforms, corporate sales enablement tools, and airline partnership technologies.
- Manage a variety of tasks ranging from coordinating all testing in conjunction with the Technology Quality Assurance (QA) team, defect management across all environments, and troubleshooting incident and problem management in the production environment.
- Collaborates closely with the Product Manager, engineering teams, and internal/external matrix partners to deliver high-quality products aligned with strategic business goals.
- Reviews product release notes, creates test scenarios, and manages user acceptance testing tasks and resources for GDS, OTA, and NDC distribution platforms, corporate sales and airline partnership technologies.
- Liaises with Product Manager and business matrix partners to understand testing results, defects, and gather necessary approvals.
- Manages defects across all distribution environments, ensuring defects are resolved, tested, and released.
Requirements
- High School Diploma or General Education Development (GED) Diploma
- One (1) year of analytical experience
- One (1) year of testing or incident management work experience with technical troubleshooting and problem-solving skills
- Knowledge of Microsoft Office Suite, including Outlook, Project, Excel, Power Point, SharePoint, Word and Visio
- Customer-focused
- Must be able to work under pressure and meet deadlines
- Available for overnight travel (10%)
- Must pass a pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
- Authorization to work in the US is required. This position is not eligible for visa sponsorship.
Benefits
- access to healthcare benefits
- 401(k) plan and company match
- crewmember stock purchase plan
- short-term and long-term disability coverage
- basic life insurance
- free space available travel on JetBlue
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