Executive Director of Enterprise Business Systems leading strategic initiatives for enterprise applications at Carle Health. Focusing on aligning capabilities with business objectives and vendor management.
About the role
- Senior Business Operations Manager contributing to operational scalability and strategic execution at Vouch. Partnering with senior leaders to identify and solve high-impact business problems while driving initiatives.
Responsibilities
- Partner with senior business leaders to identify, frame, and prioritize high-impact opportunities and operational problems
- Structure ambiguous questions into clear problem statements, hypotheses, and analytical plans
- Prepare clear, compelling materials for leadership discussion and recommendation forums, grounded in data and operational reality
- Support scenario modeling and operational planning in close partnership with Finance
- Pressure-test assumptions and surface tradeoffs to support high-quality decision making
- Perform ad-hoc analysis to validate projects and assumptions
- Help business leaders translate insights into clear decisions, including recommended paths forward
- Act as a neutral, trusted advisor who can synthesize perspectives across Brokerage, Sales, Placement, Ops, and Product
- Lead high-priority initiatives from concept through execution, either as: A senior individual contributor owning delivery, or A cross-functional project lead coordinating teams without formal authority
- Drive initiatives across Operating model changes, New product and segment expansion, Cross-functional process changes
- Coordinate work across multiple teams and roadmaps to reduce coordination overhead
- Establish clear goals, milestones, owners, and success metrics for initiatives
- Track progress, surface risks and dependencies, and course-correct as needed
- Define KPIs to measure the impact of decisions and initiatives
- Partner with Finance to connect outcomes to forecasts, models, and productivity assumptions
- Capture learnings and feed them back into future planning and decision cycles
Requirements
- 4+ years in Business Operations, Strategy, Consulting, or equivalent roles
- Proven experience working with senior leaders on ambiguous, high-stakes business problems
- Track record of owning analyses and driving initiatives to meaningful outcomes
- Experience partnering closely with Finance on planning, modeling, and forecasting
- Familiarity with brokerage, insurance, or regulated operational environments is a plus
Benefits
- Competitive compensation and equity packages
- Health, dental, and vision insurance
- Parental leave
- Flexible vacation time
- Wellness allowance
- Technology allowance
- Company-sponsored personal and professional development
- L&D: Partnerships with Ethena and monthly Lunch & Learns
- Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
- Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
- Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities
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