ERP Specialist ensuring efficiency and stability in corporate processes at Azul. Collaborating closely with business areas to translate functional needs into technological solutions.
Responsibilities
Work as part of the Back Office systems team (ERP and legacy systems), ensuring stability, efficiency and continuous improvement of corporate processes.
Maintain close relationships with business areas, translating functional needs into efficient technological solutions.
Handle incidents and service requests, ensuring prompt responses, accurate analysis and effective resolution of tickets.
Conduct requirements gathering and documentation with stakeholders, set priorities and align expectations.
Collaborate with other IT teams (infrastructure, security, architecture, development) to integrate and evolve corporate solutions.
Support improvements, testing, validation, deployment of new modules and updates to Oracle Fusion.
Monitor process performance, identify automation opportunities and recommend continuous improvements.
Requirements
Bachelor's degree in Information Technology, Computer Science, Engineering or a related field.
Prior experience providing support to Back Office areas (Finance, Controlling or Procurement).
Knowledge of ERP processes and functionalities — ideally Oracle Fusion (Financials, Procurement, SCM).
Clear communication skills, strong interpersonal skills and the ability to work collaboratively across multiple areas.
Experience in problem analysis, root cause investigation and delivering solutions.
Intermediate or advanced English for reading, writing and understanding technical documentation.
Benefits
Anjo Azul – Our program that supports Crew Members with psychosocial, legal and financial assistance.
Cegonha Azul – Program that supports pregnant employees and new mothers through the baby’s first year. Available to Crew Members and dependents.
Wellhub and TotalPass
Smoking Cessation Program
NutriAzul – Nutritional follow-up
Zenklub – Online therapy to support mental health.
SEST SENAT – Free courses, community centers, dental care, physiotherapy, nutritionists and psychologists.
Concierge – All our wellbeing benefits at your fingertips.
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