Security Engineer designing and deploying agentic AI systems that operate within enterprise environments for Capgemini. Collaborating on security engineering and applied AI system development.
About the role
- Network Security Engineer focusing on Fortigate Firewalls for Vodafone's global network operations. Troubleshooting, incident management, and collaborative environments driving network security initiatives.
Responsibilities
- Resolve network security incidents within critical SLAs through effective troubleshooting and root-cause identification.
- Perform configuration and housekeeping activities including Layer 2/3 analysis, device upgrades, replacements, and performance optimisation.
- Plan and implement internal and customer changes aligned with ITIL processes.
- Raise and manage hardware vendor tickets, coordinating replacements and returns as per SLA while following escalation pathways where required.
- Document technical procedures and share knowledge by coaching and mentoring team members.
- Review and approve change requests ensuring adherence to security and operational guidelines.
- Drive self-development by working towards industry-recognised certifications across supported technologies and expanding skills in emerging network security tools.
Requirements
- Proficient in Fortigate Firewalls (Primary Skill).
- Knowledgeable in FortiManager, FortiAnalyzer, IDS/IPS (Alternate Skills).
- Experienced in troubleshooting and resolving network issues in a structured, SLA-driven environment.
- Comfortable working within ITIL-aligned operational processes.
- Collaborative, detail-oriented, and committed to continuous improvement.
- Able to learn new technologies quickly and adapt to evolving technical landscapes.
Benefits
- Opportunity to work with advanced network security technologies across global environments.
- Hands-on exposure to operational, change, and incident management processes.
- Access to continuous learning pathways, including certification support for Fortinet products.
- Ability to contribute to secure, large-scale enterprise networks with real business impact.
- A collaborative environment where knowledge sharing and growth are encouraged.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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