Supervisor Operations overseeing logistics operations to ensure efficient workflows at QVC eDistribution in Hückelhoven. Leading and developing teams to achieve operational excellence.
About the role
- Telecom Systems Support Engineer providing first-line technical services for telecom applications. Developing, implementing, and testing software solutions for optimal network performance.
Responsibilities
- Develop, test, and modify computer systems containing mobile and fixed telecom applications.
- Design and update customised software solutions for telecom operators.
- Implement new software functionalities and optimise system performance.
- Identify and resolve software and hardware deficiencies in GSM, UMTS, LTE, and 5G networks.
- Configure, integrate, and optimise network software parameters according to defined quality criteria.
- Test applications in controlled environments before production deployment.
- Perform emergency remediation through software or hardware reconfiguration using telecom programming methods.
- Investigate and resolve technical issues from Customer Operations or Service Desk, escalating when necessary.
- Conduct preventive checks using specialised software to identify and resolve latent deficiencies.
Requirements
- Proficient in English (written and spoken)
- Strong understanding of operating systems, database systems, and telecom-specific applications.
- Basic technical knowledge of 2G, 3G, 4G, 5G, and networking principles.
- University degree in a technical field (e.g., Electronics, Telecommunications, Information Technology).
Benefits
- Hybrid way of working: 2 days per week/ 8 per month
- Medical and dental services
- Life and hospitalization insurance
- Dedicated employee phone subscription
- Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- 23 days off
- Special Paternal Program - 4 months of paid paternity leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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