Supervisor Operations overseeing logistics operations to ensure efficient workflows at QVC eDistribution in Hückelhoven. Leading and developing teams to achieve operational excellence.
Responsibilities
Ensure an efficient and smooth operational workflow across up to three shifts.
Plan and manage staff deployment, including coverage for special events.
Lead, develop, and support employees to promote a positive working climate.
Conduct and document employee discussions (feedback, welfare, criticism, goal setting).
Collaborate closely across departments and serve as the primary contact for operational issues.
Ensure accurate reporting and the achievement of relevant KPIs and targets.
Requirements
University degree (e.g., Logistics, Supply Chain) or alternatively at least 5 years of professional experience in a comparable role.
Leadership experience managing operational teams in a warehouse environment.
Solid expertise in quality and process control, organization, workflows, and warehouse systems.
Basic business administration knowledge and experience with incentive schemes, flexible working-time models, and Lean Management.
Strong IT skills (MS Office, inventory/warehouse management systems).
Advanced German language skills and desirable English language skills, both written and spoken.
Benefits
Flexible working & work–life balance: 30 days of annual leave and paid volunteer days.
Wellbeing & health: QVC bike leasing, subsidized Urban Sports Club membership, 24/7 private accident insurance, and a comprehensive health offering.
Attractive discounts: 20% employee discount on the QVC assortment, numerous corporate benefits and partner discounts, plus canteen subsidy and free parking.
International, appreciative work environment: dynamic international company culture with a first-name (informal) culture and strong team spirit.
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