Assisted Channel Tester ensuring new products and systems work for Vodafone operations. Collaborating with teams for Deployment Validation Testing and early life support.
Responsibilities
Ensure new products, services, system updates, or releases for retail and indirect channels work as intended before they go live
Handle Deployment Validation Testing and provide early life support
Create and refine test scripts to fully check end-user systems before release
Follow test scripts and log any risks or issues identified during testing
Act as a link between Direct/Indirect Channels and Test Leads to share feedback
Support communication and readiness for Business Change, Training, and Retail
Provide Early Life Support as subject matter experts to other support teams for IT system, software, or hardware changes into the estate
Requirements
Excellent planning and organisational skills
Clear understanding of Newco systems like Halo, Back office and Consumer Operations
Confident with Microsoft Office tools
Ability to turn technical jargon into clear, simple language
Vodafone Retail experience or equivalent customer facing experience
Benefits
Excellent basic salary plus bonus and Vodafone benefits
Up to 28 days off plus bank holidays
Paid time for charity work
Personalised benefits for you and your family like discounts, vouchers, a pension plan
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