Case Manager providing clinical and non-clinical services to homeless individuals and families in Reno, Nevada. Coordinating and monitoring services to maximize access to mental health treatment and housing.
Responsibilities
Assuring quality services compassionately and professionally as it relates to the specific program objectives
Coordinate and monitor services for clients who may have a mental illness and are homeless or at risk for homelessness through assessment of client needs
Service planning, linking clients to agency and mainstream resources, and advocacy with the goal of maximizing client’s access to mental health treatment, housing, and financial benefits
Foster an environment free from ethnic or social prejudices and/or judgment
Complete incident reports as required.
Communicate with participants, external service providers, and co-workers in a professional manner
Respond to client questions and concerns
Provide clients with a supportive environment
Ensure all intake paperwork is complete and accurate
Maintain a caseload of clients
Requirements
Bachelor’s Degree in Social Work or a related field
Four years of experience or two years of education and relevant experience may be substituted for the degree requirement
Three years of experience working with the homeless population and/or related field is preferred
CPR and First Aid training within ninety (90) days of employment date
Valid Nevada driver’s license and the ability to meet the organization’s insurance carrier guidelines
Must undergo a criminal background check
Excellent oral and written communication skills
Ability to assist and motivate other people
Organizational skills
Analytical and decision-making ability
Statistical and mathematical skills
Computer Skills
Available for occasional after-hours or weekend events
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