Hybrid Business Analyst – Clienteling Solutions

Posted last month

Apply now

About the role

  • Business Analyst at VO2 Canada focusing on clienteling solutions and Salesforce implementations. Leading workshops and collaborating with technical teams for effective solution design.

Responsibilities

  • Lead discovery workshops with stakeholders to understand business needs
  • Translate business needs into clear, actionable requirements
  • Work closely with technical teams to design solutions
  • Support validation of prototypes and features
  • Serve as a liaison between stakeholders, developers, and project managers
  • Analyze current business processes to identify improvements
  • Review data models and information flows
  • Participate in testing activities
  • Contribute to change management initiatives

Requirements

  • Minimum 5 years of experience as a Business Analyst
  • Experience with clienteling platforms and Salesforce implementations
  • Strong experience in KPI development
  • Proficiency in Jira and Confluence
  • Excellent presentation and communication skills
  • A good level of French is a strong plus
  • Comfortable working with Excel
  • Ability to write functional specifications
  • Exposure to project management tasks
  • Experience working in fast-paced environments

Benefits

  • Snacks, cereals, fruit, unlimited drinks & coffee
  • After-work social events with colleagues
  • Positive work environment with supportive, caring colleagues
  • Free access to gym and shower facilities
  • Health insurance fully covered for the employee and 50% coverage for partner
  • Corporate RRSP plan with a VO2 matching bonus of 100%
  • OPUS public transit pass subsidized at 60%
  • Provision of all necessary computer equipment
  • Access to Babbel for language learning and Udemy for professional training

Job title

Business Analyst – Clienteling Solutions

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job