Senior Strategy Analyst at Fidelity managing technology investment decisions for Contact Center modernization initiatives. Collaborating across departments to create analytical models and strategic recommendations.
VB
Hybrid Systems Development Analyst – Mid-level
Posted last month
About the role
- RPA Specialist responsible for monitoring and resolving incidents in automated processes. Collaborating with internal clients to enhance operational efficiency at Vivo.
Responsibilities
- Monitor and resolve incidents and issues in RPA automations; apply root cause analysis and corrective actions.
- Develop fixes, optimizations and minor enhancements for automated processes.
- Analyze operational requirements with internal clients and translate them into technical deliveries.
- Document changes, maintain repositories and ensure the quality of information.
- Propose automations and simplifications that increase efficiency and reduce operational risk.
- Share knowledge with the team and participate in continuous improvement of procedures.
Requirements
- Experience with RPA platforms (UiPath, Automation Anywhere, Blue Prism or similar).
- Experience and knowledge in C# applied to automated processes (development, integration and exception handling).
- Skill in log analysis, debugging and troubleshooting.
- Good communication with internal clients; focus on solutions that deliver value.
- Proactive attitude, learning-oriented and team player.
Benefits
- Choose the benefit that works best for you and your dependents via a digital platform with a variety of categories: Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Aid, Health Care, Dental Care and Life Insurance;
- Company mobile phone. Yes, a brand-new smartphone for you!
- Unlimited voice and data plan! Yes, unlimited! Vivo’s 5G is up to 10 times faster!
- An exclusive offer from Vivo, with special discounts on landline, broadband, TV and apps;
- Eligible to receive an annual Bonus or PPR (Profit Participation Program);
- Plan your future through the Private Pension Plan;
- Have children? You will be eligible for a subsidy to help cover school, daycare or nanny expenses;
- Work in an environment that respects your personality, your style of dress and who you are — you can be authentic. #VemdeVocê
- Work remotely up to 3 times per week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday;
- Take part in one of the largest corporate volunteer programs so you can help change the world;
- Benefit from our Educational Development Program, which offers partnerships with educational institutions at a discount; certifications and online courses;
- Boost your career through our Internal Recruitment Program, in Brazil or abroad — after all, we are present in more than 17 countries! #VivoMinhaCarreira
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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