RPA Specialist responsible for monitoring and resolving incidents in automated processes. Collaborating with internal clients to enhance operational efficiency at Vivo.
Responsibilities
Monitor and resolve incidents and issues in RPA automations; apply root cause analysis and corrective actions.
Develop fixes, optimizations and minor enhancements for automated processes.
Analyze operational requirements with internal clients and translate them into technical deliveries.
Document changes, maintain repositories and ensure the quality of information.
Propose automations and simplifications that increase efficiency and reduce operational risk.
Share knowledge with the team and participate in continuous improvement of procedures.
Requirements
Experience with RPA platforms (UiPath, Automation Anywhere, Blue Prism or similar).
Experience and knowledge in C# applied to automated processes (development, integration and exception handling).
Skill in log analysis, debugging and troubleshooting.
Good communication with internal clients; focus on solutions that deliver value.
Proactive attitude, learning-oriented and team player.
Benefits
Choose the benefit that works best for you and your dependents via a digital platform with a variety of categories: Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Aid, Health Care, Dental Care and Life Insurance;
Company mobile phone. Yes, a brand-new smartphone for you!
Unlimited voice and data plan! Yes, unlimited! Vivo’s 5G is up to 10 times faster!
An exclusive offer from Vivo, with special discounts on landline, broadband, TV and apps;
Eligible to receive an annual Bonus or PPR (Profit Participation Program);
Plan your future through the Private Pension Plan;
Have children? You will be eligible for a subsidy to help cover school, daycare or nanny expenses;
Work in an environment that respects your personality, your style of dress and who you are — you can be authentic. #VemdeVocê
Work remotely up to 3 times per week. #Mobility
Flexible working hours;
Enjoy a day off to celebrate your birthday;
Take part in one of the largest corporate volunteer programs so you can help change the world;
Benefit from our Educational Development Program, which offers partnerships with educational institutions at a discount; certifications and online courses;
Boost your career through our Internal Recruitment Program, in Brazil or abroad — after all, we are present in more than 17 countries! #VivoMinhaCarreira
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