Senior Product Designer II shaping experience strategy for the Coach platform supporting multiple initiatives. Collaborates with Product and Engineering to solve complex design problems.
About the role
- Product Designer delivering user experiences in hybrid environment for government projects in Victoria, BC. Collaborating with teams to apply human-centered design principles and agile processes.
Responsibilities
- Manage the end-to-end experience journey of a product, from initial problem discovery through to end delivery for the client
- Apply user experience and interaction design principles, collaboratively develop research-driven low and high-fidelity wireframes/prototypes for new and/or existing digital products/services - primarily web applications with complex business processes
- Plan, conduct, summarize, and communicate quantitative and qualitative user research
- Develop visual communications and infographics including presentation materials, service blueprints, user journey maps, and a wide breadth of other user experience design artifacts
- Advocate for users’ needs in the prioritization and design of systems within an Agile environment
- Iteratively improve upon wireframes and prototypes based on feedback received from testing, user reviews, and the technical development team
- Planning and facilitation of workshops, seminars, and presentations (digital and in-person)
- Client management and engagement
- Championing strategic design thinking and human-centred design in every project
Requirements
- 5+ years of experience in User Experience Design
- Experience in a design role for the public sector considered an asset
- 3+ years of experience with Wireframing /Prototyping Software ( i.e. Figma, Adobe XD)
- Collaboration tools ( i.e. Miro)
- 1+ years of experience on an Agile software development team in a design capacity
- A strong portfolio that clearly demonstrates strengths in UI/UX , research and prototyping skills
- Experience managing multiple client relationships with varying responsibilities, scope, and deadlines
- Fluency in combining organizational goals and strategic direction with user research to design interactive wireframes, prototypes, and journey maps
- Experience developing and executing co-design, ideation and planning workshops
- A strong ability to remain nimble and responsive to a fast-paced and competitive industry
Benefits
- Flexible working hours
- Professional development opportunities
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