MI
Meliá Hotels InternationalRecepcionista
Recepcionista at Meliá ensuring customer satisfaction through effective reception operations. Handling administration tasks and addressing guest concerns professionally.
About the role
- Assume full strategic and operational ownership of our first-line Financial Crime prevention function
- Direct oversight of both frontline analyst teams and their managers (Team Leads)
- Drive operational stability, performance optimization, and foster leadership development
- Manage core operational KPIs
- Identify process gaps, bottlenecks, and propose high-impact improvements
- Minimize operational risk by enhancing frontline decision-making accuracy
- Design, document, and implement essential governance structures
- Ensure adherence to compliance policies and operational procedures
- Partner with the Vendor Management team to oversee performance and quality consistency
- Act as a coach and mentor for junior Team Leads
Requirements
- 7+ years of professional experience in Anti-Financial Crime (AFC), AML/CTF, Compliance Operations, or other regulated financial operations
- 3+ years of demonstrated leadership experience managing operational teams within a regulated financial institution or high-growth fintech environment
- Expertise in developing and coaching junior or new Team Leads
- Hands-on experience with core operational tools such as transaction monitoring systems and complex case management platforms
- Proven ability to manage operations supporting Small and Medium-sized Business (SMB) client workflows
- Strong foundational knowledge of regulatory expectations, internal audit principles, and reporting obligations
- A Bachelor's degree in Law, Finance, Business, or a related field; a Master's degree or relevant professional certification (e.g., ACAMS) is a significant advantage
Benefits
- Competitive salary and benefits package (depending on location)
- Real growth prospects
- Significant responsibility
- Ability to make an immediate impact
- Enhance your expertise
- Shape the future of FinTech
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
CG
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