Serve as the go to expert for Relex functionality, workflows, integrations, and data outputs.
Lead configuration, parameter tuning, and test scenarios for new features or business changes.
Translate business needs into system requirements and partner with Relex IT on deployment.
Provide ongoing coaching, troubleshooting, and second level support to end users including allocation, forecasting, and planning teams.
Develop SOPs, job aids, knowledge base articles, and training materials.
Host regular office hours, user readiness sessions, and capability refreshers.
Analyze outputs to proactively identify exceptions, systemic issues, or improvement opportunities.
Partner with Planning, Merchandising, and Supply Chain to optimize replenishment logic and inventory strategies.
Requirements
5 to 7 years of experience in inventory planning, supply chain systems, forecasting, or merchandise planning
Extensive hands on Relex experience strongly preferred or equivalent machine learning demand replenishment platform such as Blue Yonder, or a like competitor.
Strong analytical, troubleshooting, and process thinking mindset.
Proven ability to train, influence, and support operational teams.
Advanced Excel and strong comfort with data integrity and exception-based planning.
Excellent communication skills with ability to simplify complexity for varied audiences.
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