Senior Director overseeing the renewals organization to ensure sales targets are achieved while executing strategic plans. Collaborates with sales and marketing leaders for operational efficiency.
About the role
- Senior Manager / Associate Director for Fund Solutions at Vistra, focusing on client relationship management and business development.
Responsibilities
- Acquire, foster and maintain meaningful business relationships with Fund accounts
- Create, identify, and convert expansion ACV opportunities in assigned accounts to cross sell / upsell across all Funds solutions and products
- Develop and maintain fluency of Private Equity and Real Estate knowledge, common collateral and standards to ensure you meet and exceed customer expectations
- Develop and execute a strategic plan for overall book of business to ensure targets are met and exceeded, creating individual strategic account plans for priority customers
- Foster a deep understanding of customer needs and proactively apply product and business knowledge to sell insightful, innovative solutions
- Utilize Marketing Development Rep to conduct research aiming to better understand the distinct customer profiles within your book of business
- Tailor messaging and communications to effectively articulate Vistra’s value proposition for each customer profile
- Leverage Subject Matter Experts to utilize their technical expertise & knowledge to sell insightful, innovative solutions during the time of sale
- Coordinate with Central ORM team to ensure service delivery team is executing at the local level & stay informed of any issues that need to be raised to EAM
- Coordinate with Onboarding CRMs to ensure customers receive best in class onboarding process and white glove service to meet their needs throughout the adoption phase
- Ensure the EAM remains the face to the customer through approvals
- Provide advisory expertise to customer to help develop international expansion plans through industry knowledge & client experience
Requirements
- At least 8 years of relevant work experience in a similar position
- Proficiency in Solution Selling strategies, preferably to Tier 1 and Tier 2 accounts
- Deep product knowledge around Funds
- Experience with Complex Negotiation techniques
- Demonstrated expertise in Relationship Building
- Strong grasp of Business Acumen and demonstrated Executive Presence
- Proven ability in Resource Coordination
- Proficient in Microsoft Office applications (Word, PowerPoint, Excel, Outlook), Salesforce
Benefits
- Flexible hybrid working arrangement
- Birthday leave
- Comprehensive medical insurance
- Dental coverage
- Wellness allowance
- Competitive annual leave entitlement
- Internal mentorship program
- Reimbursement for professional membership fees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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