Associate Director leading Backend Operations in the healthcare sector. Managing a team to drive efficiency and improve financial performance for hospitals and healthcare systems.
About the role
- Center Director managing clinic operations and ensuring quality patient experience. Overseeing clinic workflow, personnel management, and compliance in addiction medicine treatment facility.
Responsibilities
- Leads and manages all aspects of patient flow and clinic operations.
- Executes on BrightView’s operations playbook for the clinic.
- Plans, leads, and delivers regular team meetings.
- Responsible for ensuring a consistent and high-quality patient experience within the clinic setting.
- Identifies and facilitates resolution of issues and conflicts within the center.
- Ensures clinic staff compliance with established policies, procedures, workflows, and training.
- Effectively manages all site-level personnel across multiple professional disciplines.
- Cultivates staff development and sets clear expectations for performance.
- Establishes staff performance improvement plans and redirection/retraining efforts.
- Develops community partnerships in collaboration with BrightView’s Outreach teams.
- Ensures proper collaboration with the Quality department partner.
- Fulfills Program Administrator Role as outlined by State Administrative Code as needed.
- Follows and enforces all federal, state, and local healthcare requirements.
- Responsible for new staff onboarding and training.
Requirements
- 2+ years of experience in a human service-related field, preferably in a drug and alcohol setting;
- 2+ years’ experience in a clinic-based position within BrightView with leadership/ management responsibilities.
- Bachelor’s degree required
Benefits
- PTO (Paid Time Off)
- Immediately vested and eligible in 401k program with employer match
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
- Tuition Reimbursement after 1 year in related field
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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