About the role

Project Manager overseeing the delivery of software projects for clients in the cinema industry. Managing projects from inception to completion with a focus on client satisfaction and project efficiency.

Responsibilities

Act as the key point of contact for all internal stakeholders for the duration of a project, facilitating and managing the entire project life cycle, from inception to completion across global teams. This may include, but is not limited to, analyzing requirements, managing risks, tracking change control, and coordinating with the project team to successfully execute the project to success.
Plan, coordinate, and manage multiple projects within the constraints of agreed contracts/budgets and available resources
Build relationships with internal stakeholders, take responsibility, and set realistic expectations for objectives, requests, projects, and product enhancements to maintain client satisfaction with the project and the product
Create and maintain detailed project plans and status update reports for large and small projects, providing clarity on task ownership and delivery timelines
Prioritize requests and provide concise direction to the project delivery teams
Serve as the liaison between the client facing and other project teams
Monitor and track time spent on projects and helps to report on various KPIs, completion of tasks by due date, budgets, rework rates, actuals vs. expected, etc...
Take ownership in learning clients’ business models, operations, and industry processes

Typically, five years' experience in a project or programme management role delivering software projects
Proven ability to generate exceptional client experiences and outcomes on the largest, most complex projects and initiatives
Requires little assistance or guidance and consistently embodies leadership capabilities
Owns internal and external escalations and priorities with the team
Excellent communication skills across different disciplines in order to work effectively across different regions, cultures and stakeholder teams
Advanced analytical skills, problem-solving abilities, and strong organizational and presentation skills
Commitment to excellent customer service and dedication to creating great outcomes
Overachieves against business goals and metrics
Ability to work on several tasks or projects simultaneously, effectively prioritizing and following through to successful outcomes while managing deadlines
Flexible, decisive, quick-thinking and able to handle difficult situations in a patient, calm, and effective way
Related tertiary, or Project Management qualification
Strong knowledge of cinema operations and/or experience with Vista software would be highly beneficial