Hybrid Platform Delivery Engineer – AppStack

Posted 2 hours ago

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About the role

  • Platform Delivery Engineer responsible for onboarding customers onto Vista Cloud platform. Maintaining, upgrading, and customizing the Application layer for Vista Group’s global Cloud customer base.

Responsibilities

  • Working as part of a global team, the Platform Delivery Engineer (AppStack) role is responsible for building and onboarding new customers onto the Vista Cloud platform.
  • Deploy and maintain Vista Cloud software using automated pipelines or manual installation when needed.
  • Configure and provision Vista Cloud environments and Azure SQL databases, including migrating on-premises databases.
  • Execute integration scripts, manage Application Registrations, Azure AD secrets, and apply hotfixes for system stability.
  • Upgrade software components, add modules, refresh Sandbox databases, and customize configurations to support business needs.
  • After triaging incidents (e.g., infrastructure or security issues), escalate to 3rd line support and Platform Support, ensuring software issues are resolved.
  • Use SQL Server and SQL queries for problem-solving.
  • Interpret Vista and third-party system (Windows and SQL Server) error logs.
  • Document support calls in Vista’s support systems (Teams, Zendesk, Wrike).
  • Complete Post Incident Reports for Vista Cloud outages as needed.
  • Manage tools such as Site24x7, Datadog, Azure DevOps, and Octopus effectively.

Requirements

  • Experience in software application support and deployment.
  • Excellent communication skills and proficiency in English.
  • Ability to work under pressure with sound judgment.
  • Strong knowledge of SQL Server and .NET (preferred).
  • Advanced Windows systems skills, including IIS, DNS, DHCP, and Networking.
  • Proficient in Microsoft Office.
  • Project management experience and knowledge of Azure DevOps (desirable).

Benefits

  • Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
  • Annual volunteer day
  • Employee Rewards and Benefits with Perkbox
  • Defined Contribution Company Pension Scheme
  • Medical Insurance / Medical Aid (after qualifying period)
  • Employee Assistance Programme Service
  • Paid Sick leave
  • 5 days bereavement leave per year
  • On-Site Breakfast Bar

Job title

Platform Delivery Engineer – AppStack

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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