Field Applications Engineer focusing on customer engagement and engineering solutions with Arrow Electronics. Driving demand creation and managing technical requirements for electronic components.
About the role
- Field Service Engineer responsible for regional customer support of medical technology. Position requires up to 80% travel and evening work.
Responsibilities
- deliver high quality service and support to our customers across the region
- travel periodically to other states to provide coverage during PTO and other business needs
Requirements
- Strong IT background required including; Supporting Microsoft environment workstations, device networking and database troubleshooting, Supporting external and internal customers in the Field Service Engineers territory, PC hardware skills including replacing PC components and diagnostics.
- Highly motivated customer focused engineer with excellent customer facing and technical problem-solving skills
- Comfortable interfacing with clients and other stakeholders at all levels of their organization
- Results orientated with a “Can Do” attitude and clear enthusiasm for excelling in customer satisfaction
- Excellent fault-finding skills; Trouble shooting utilizing Event Viewer; Error Logs; Debug
- Experienced field engineer with electromechanical and IT skills, ideally from medical or IT industry
- Ability to drill and mount, mechanical bracketry in raised ceilings
- Ability to read and work with technical drawings and architects’ drawings
Benefits
- generous overtime and travel pay
- a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits and parental leave)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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