Site Data Collector retrieving medical records at provider offices and remotely for Virtix Health. Conducting appointments and ensuring data quality for client deliverables.
Responsibilities
Conduct onsite medical record retrieval appointments at medical provider offices within a 60-mile radius of the employee’s home
Coordinate as needed with provider offices to confirm appointments, access requirements, and retrieval expectations
Maintain professional, positive relationships with provider office staff
Accurately document appointment outcomes, records retrieved, and follow-up needs in company systems
Meet productivity, quality, schedule adherence and turnaround time expectations for field-based projects
Provide professional communication and exceptional customer service with provider offices throughout the record retrieval process
Enter, maintain, and attach records into the in-house computer applications to document and track record retrievals
Work directly with provider office staff and IT contacts to secure access to electronic medical record (EMR) systems
Requirements
Clinical experience is preferred – such as medical assistant, certified nursing assistant, medical clerk or related experience.
Experience supporting risk adjustment, HEDIS, or chart review programs preferred.
Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
Ability to work independently while meeting productivity expectations.
Must be willing to travel within a 60 mile radius of home to facilities for onsite collection.
Must have reliable high-speed internet.
Knowledge of HIPAA and healthcare data security requirements.
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