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About the role
- Site Data Collector retrieving medical records at provider offices and remotely for Virtix Health. Conducting appointments and ensuring data quality for client deliverables.
Responsibilities
- Conduct onsite medical record retrieval appointments at medical provider offices within a 60-mile radius of the employee’s home
- Coordinate as needed with provider offices to confirm appointments, access requirements, and retrieval expectations
- Maintain professional, positive relationships with provider office staff
- Accurately document appointment outcomes, records retrieved, and follow-up needs in company systems
- Meet productivity, quality, schedule adherence and turnaround time expectations for field-based projects
- Provide professional communication and exceptional customer service with provider offices throughout the record retrieval process
- Enter, maintain, and attach records into the in-house computer applications to document and track record retrievals
- Work directly with provider office staff and IT contacts to secure access to electronic medical record (EMR) systems
Requirements
- Clinical experience is preferred – such as medical assistant, certified nursing assistant, medical clerk or related experience.
- Experience supporting risk adjustment, HEDIS, or chart review programs preferred.
- Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
- Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
- Ability to work independently while meeting productivity expectations.
- Must be willing to travel within a 60 mile radius of home to facilities for onsite collection.
- Must have reliable high-speed internet.
- Knowledge of HIPAA and healthcare data security requirements.
Benefits
- Professional development
- Long-term career growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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