About the role

  • Site Data Collector retrieving medical records at provider offices and remotely for Virtix Health. Conducting appointments and ensuring data quality for client deliverables.

Responsibilities

  • Conduct onsite medical record retrieval appointments at medical provider offices within a 60-mile radius of the employee’s home
  • Coordinate as needed with provider offices to confirm appointments, access requirements, and retrieval expectations
  • Maintain professional, positive relationships with provider office staff
  • Accurately document appointment outcomes, records retrieved, and follow-up needs in company systems
  • Meet productivity, quality, schedule adherence and turnaround time expectations for field-based projects
  • Provide professional communication and exceptional customer service with provider offices throughout the record retrieval process
  • Enter, maintain, and attach records into the in-house computer applications to document and track record retrievals
  • Work directly with provider office staff and IT contacts to secure access to electronic medical record (EMR) systems

Requirements

  • Clinical experience is preferred – such as medical assistant, certified nursing assistant, medical clerk or related experience.
  • Experience supporting risk adjustment, HEDIS, or chart review programs preferred.
  • Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
  • Ability to communicate clearly through verbal and written communication, using proper spelling and grammar.
  • Ability to work independently while meeting productivity expectations.
  • Must be willing to travel within a 60 mile radius of home to facilities for onsite collection.
  • Must have reliable high-speed internet.
  • Knowledge of HIPAA and healthcare data security requirements.

Benefits

  • Professional development
  • Long-term career growth

Job title

Site Data Collector

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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