Onsite Customer Service Technician

Posted 3 hours ago

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About the role

  • Mechatronics technician for customer service involved in maintaining and installing fire protection systems. Role requires travel and readiness for emergency service in Germany.

Responsibilities

  • Maintenance of water-based extinguishing systems, fire alarm systems and special extinguishing systems at customer sites
  • Commissioning of water-based extinguishing systems, fire alarm systems and special extinguishing systems
  • Expansion and modification/retrofit of fire protection systems
  • Willingness to travel and to participate in on-call emergency service

Requirements

  • Completed vocational training as a gas and water installer, plant mechanic, or a comparable qualification
  • Initial professional experience in customer service
  • Category B driving licence
  • Customer-oriented, communicative, resilient, solution-focused and able to work independently

Benefits

  • Comprehensive onboarding
  • Commitment to workplace safety
  • Attractive share program
  • Health care/preventive care
  • Childcare allowance
  • Bike leasing
  • Employee discounts with well-known companies
  • Company events
  • Special payments such as a Christmas bonus

Job title

Customer Service Technician

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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