Join Your Golf Travel as a Customer Ops Team Member resolving queries and managing bookings. Ensure the highest level of customer satisfaction with a supportive, award - winning team.
MG
Hybrid Customer Service Representative, Inbound
Posted 3 hours ago
About the role
- Customer service representative managing customer inquiries via phone and email for Münzenversandhaus Reppa GmbH. Contributing to customer loyalty through support and solutions.
Responsibilities
- Telephone and written customer correspondence, including handling emails and WhatsApp messages
- General customer service administration (account clarification, complaint handling, and developing individual solutions)
- Advising and supporting our customers
- Actively contributing to customer retention
Requirements
- A completed commercial or equivalent vocational training is an advantage; we also welcome career changers
- You have a strong customer-focused mindset, good communication skills, and negotiation ability
- You have experience in commercial/administrative tasks and are proficient with common MS Office applications
- You are flexible, outgoing, and remain calm and composed under stress
Benefits
- Varied responsibilities in an innovative family-owned company in the coin industry
- Working hours according to schedule: Mon–Thu (8:00–20:00) and Fri (8:00–19:00), with the possibility of working from home
- A strong team spirit and a collegial atmosphere from staff to management
- Good development opportunities due to strong growth
- Contribution towards pension provision
- Health support through a fitness subsidy, company health insurance, and the option to lease a JobRad (company bike)
- Employee benefits program with exclusive discounts from well-known manufacturers and brands, employee discounts
- Regular employee and team events as well as individual training and development opportunities
- Free coffee, complimentary fruit, and free company parking
- Attractive, performance-based pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Monteur für den Kundenservice bei GFA in Deutschland für Wartung, Inbetriebnahme und Umbau von Brandschutzanlagen. Reise - und Notdienstbereitschaft erforderlich, sowie kundenfreundlicher Umgang.
Monteur für Kundenservice an Löschpumpenaggregaten, verantwortlich für Wartungs - und Instandsetzungsarbeiten bei VINCI Energies. Technische Einweisung und Zusammenarbeit mit Servicemitarbeitenden.
Mechatronics technician for customer service involved in maintaining and installing fire protection systems. Role requires travel and readiness for emergency service in Germany.
Electrician for customer service maintaining fire protection systems. Work involves installation, inspection, and customer service for fire protection solutions in Germany.
Monteur für den Kundenservice maintaining and installing fire protection systems for clients at VINCI Energies. Requires travel and a customer - focused approach in the role.
Technician in customer service maintaining fire protection systems for clients. Responsible for installation, upgrades, and service readiness in the field.
Service Technician maintaining and installing fire suppression systems for customers. Requires technical vocational training and readiness for travel.
Monteur für den Kundenservice bei INSPA Industrieservice für Pumpenantriebe GmbH. Durchführung von Wartungs - und Instandsetzungsarbeiten an Löschpumpenaggregaten in Deutschland.
Monteur für den Kundenservice bei der Inspektionsfirma für Pumpen - und Dieselaggregaten. Durchführung von Wartungsarbeiten und Kundenservice in Nordrhein - Westfalen.