Hybrid Litigation Case Manager, FR/DE

at Vaudoise Assurances

• Job title: Litigation Case Manager, FR/DE
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, Lausanne, Switzerland

About the role

• Gestionnaire contentieux managing litigation processes for Vaudoise insurance with compliance and financial analysis. Establishing professional contacts and contributing to continuous process improvement in Lausanne.

Responsibilities

• Manage cases in full from the initiation of debt enforcement
• Establish and maintain various contacts with Vaudoise agencies, debt enforcement and bankruptcy offices, courts and clients
• Analyze financial situations and grant appropriate payment extensions
• Monitor and process incoming payments in direct connection with collections
• Advise and support Vaudoise agencies on litigation-related issues
• Contribute to the continuous improvement of monitoring and collection processes

Requirements

• Swiss Federal VET Diploma (CFC) as a commercial employee
• Excellent written and spoken command of German and French; Italian is an asset
• Good knowledge of the Swiss Federal Act on Debt Enforcement and Bankruptcy and significant practical experience in this area in Switzerland
• Proficient with common IT tools (MS Office), especially Excel
• Autonomous and efficient, able to manage priorities and meet deadlines
• Precise and structured
• Curious and versatile, with an interest in a variety of tasks
• Committed and dedicated

Benefits

• A healthy working environment at a mutual insurance company certified “Great Place to Work”
• Multiple social benefits, including flexible work arrangements
• Human-centered values focused on employee well-being
• Work within a dynamic and passionate team