Sachbearbeiter/in Inkasso managing debt collections at Vaudoise insurance in Lausanne. Collaborating with legal departments and agencies to ensure efficient processes and communication.
Responsibilities
Independently and fully manage case files from the initiation of debt collection proceedings
Establish and maintain diverse contacts with Vaudoise agencies, courts, and clients
Analyze financial situations and grant appropriate payment terms
Monitor incoming payments in direct collaboration with the collections team
Support Vaudoise agencies on matters related to legal disputes
Actively participate in the continuous improvement of monitoring and collection processes
Requirements
Completed commercial apprenticeship (EFZ)
Excellent spoken and written German and French; Italian skills an advantage
Good knowledge of the Swiss Debt Enforcement and Bankruptcy Act (SchKG) and several years of experience in this field in Switzerland
Proficient with common MS Office applications, particularly Excel
Ability to work independently and efficiently
Benefits
Comprehensive social benefits and flexible working conditions
Human-centered values that prioritize employee well-being
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