Customer Service Director at Gofor Delivers improving operational efficiencies and customer experience within hybrid logistics. Collaborating with sales and operations to drive success across processes.
About the role
- Customer Support Agent at Vaudoise insurance handling client inquiries and administrative tasks. Collaborating with brokers and maintaining a structured, service-oriented approach in client relations.
Responsibilities
- Preparing and processing quotes and handling all associated administrative tasks in the area of asset insurance
- Settling claims within the authority of the general agency
- Active collaboration with our field sales staff and brokers
- Direct customer contact by phone and at reception
Requirements
- Commercial qualification/apprenticeship in the insurance sector and experience in customer support
- Strong service orientation with a structured and efficient working style
- Excellent written and spoken German
- Open, reliable and balanced personality
- VBV certification an advantage
Benefits
- A pleasant working environment in a cooperative company that has been repeatedly voted one of the best employers
- Numerous social benefits, including flexible working arrangements and various employee discounts
- A dynamic and passionate team
- Employee wellbeing is the top priority
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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