IT - Systemadministrator focusing on network infrastructure at HÖRMANN Kommunikation & Netze GmbH. Responsible for network management, security, server maintenance, and improvement of IT services.
About the role
- Telecoms Administration Analyst managing day-to-day administration of telecom services in London. Overseeing billing, compliance, and inventory management for telecom operations.
Responsibilities
- Maintain accurate inventories for mobile, fixed line, data circuits, DDIs, SIP trunks, and conferencing services.
- Manage A/M/C/D changes and number porting across carriers.
- Ensure TEM records accurately reflect live services, users, and cost centres.
- Oversee daily TEM workflows: invoice ingestion, audits, disputes, approvals, allocation, and chargeback.
- Manage all order types and billing activities, including reconciliation and acquisitions.
- Conduct inventory audits, true-ups, and bulk updates.
- Validate and reconcile monthly telecom invoices against POs and contracts.
- Prepare accruals, reclasses, and departmental chargebacks; work with Finance/AP.
- Drive cost savings through optimisation, right-sizing, pooling, and service rationalisation.
- Manage user lifecycle: provisioning, SIM swaps, device assignment, communications, and offboarding.
- Ensure compliance with GDPR, SOX, infosec, and procurement policies.
- Deliver monthly spend, usage, and inventory reporting for finance, IT, and business stakeholders.
Requirements
- 2–5 years in telecoms administration or TEM operations within Corporate Services, Finance Ops, or IT.
- Strong organisational and analytical skills.
- High attention to detail and accuracy when managing data and processes.
- Ability to manage multiple workflows and priorities effectively.
- Strong communication and stakeholder coordination skills.
- Problem-solving ability and a proactive approach.
- Proficient in Excel (pivot tables, lookups), reporting tools (Power BI/Tableau), and ERP/AP workflows (e.g., SAP, Oracle).
- Hands‑on with TEM platforms (TEM Force, Tangoe, or similar), including invoice audit, allocation, and inventory.
Benefits
- Health cash plan coverage.
- Cycle to work scheme.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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