Hybrid Client Operations Analyst – Elevate Programme

Posted 13 hours ago

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About the role

  • Client Operations Analyst in Elevate Programme for early careers talent, focused on managing grant processes and operational excellence in Belfast. Working in hybrid environment with training in-person for initial weeks.

Responsibilities

  • Guiding applicants through requirements and reducing back and forth through clear answers
  • Assessing applications against published criteria and funding rules, and documenting rationale
  • Writing sharp assessment summaries for decision panels, including risks, gaps, and recommendations
  • Tracking delivery against milestones and outputs, and chasing what is missing
  • Analyzing recipient financial and performance reports, and testing whether delivery matches commitments
  • Running several grant processes at once, and keeping them on track to deadline
  • Identifying delivery, financial, and compliance risks, and escalating with options and evidence
  • Building strong working relationships with internal teams and external stakeholders
  • Finding process fixes that reduce risk, improve quality, and speed up turnaround

Requirements

  • Clear writing and confident communication
  • Strong analysis and attention to detail
  • Ability to interpret rules and apply them consistently
  • Sound judgement, with the confidence to escalate early
  • A continuous improvement mindset
  • Grant lifecycle experience, especially in government or public-sector delivery, is a plus
  • Exposure to due diligence across different applicant types is advantageous
  • Spotlight and or Creditsafe experience is brilliant but not essential as you'll receive training

Benefits

  • Performance review every 6 months with a potential salary uplift at 12 months
  • Ongoing training and development support through one-to-one coaching
  • Access to award-winning trainers
  • Health cash plan
  • Cycle to work scheme
  • Opportunity for conversion into a permanent role at 12-24 months
  • Clear progression options into senior operational roles

Job title

Client Operations Analyst – Elevate Programme

Job type

Experience level

Mid levelSenior

Salary

£26,250 per year

Degree requirement

Bachelor's Degree

Location requirements

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