Hybrid IT Operations Manager, Corporate Engineering

at Vanta

• Job title: IT Operations Manager, Corporate Engineering
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• IT Operations Manager leading EMEA IT Operations at Vanta. Responsible for building teams, enhancing technology support, and managing operational strategy.

Responsibilities

• Hire, manage, mentor, and develop IT Operations Engineers across EMEA, providing regular feedback, coaching, and performance management
• Foster a collaborative, inclusive, and high-performing team culture aligned with Vanta’s values
• Own IT Operations delivery across EMEA, ensuring consistent, high-quality support for employees in the region
• Partner with global IT Operations leaders to maintain consistency across regions while accounting for local needs
• Serve as an escalation point for complex or high-impact IT issues in EMEA
• Define and improve IT processes, workflows, and policies to support scale, security, and reliability
• Use data and operational metrics to identify gaps, improve service quality, and inform resourcing decisions
• Lead or contribute to global IT initiatives, rollouts, and tooling decisions
• Build strong partnerships with People, Workplace, Security, Finance, and regional leadership teams
• Act as a trusted advisor on employee technology needs and regional operational considerations
• Communicate clearly and proactively with stakeholders on priorities, risks, and progress

Requirements

• Demonstrated experience managing and scaling IT or enterprise engineering teams
• Strong people leadership skills with a proven ability to coach, develop, and retain talent
• Solid understanding of IT operations fundamentals (end-user support, access management, device lifecycle, SaaS administration)
• Experience operating in globally distributed teams and across multiple time zones
• Ability to balance regional autonomy with global alignment
• Strong communication skills and comfort working with senior stakeholders
• Experience building processes and teams in high-growth environments
• Comfort making decisions with incomplete information and evolving priorities
• Ability to work in our London office in a hybrid setting (3 days per week)
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

Benefits

• 100% covered medical, dental, and vision benefits with dependents coverage
• 16 weeks paid Parental Leave for all new parents Health & wellness stipend
• Remote workspace, internet, and mobile phone stipend
• Commuter benefits for team members who attend the office
• Pension matching
• 25 days of Annual Leave per year and unlimited sick time
• 8 company-paid holidays
• Virtual team building activities, lunch and learns, and other company-wide events!