IT Operations Engineer ensuring tool reliability and providing IT support at Vanta. Delivering a secure, reliable tech experience for employees in a hybrid role.
Responsibilities
Provide timely, high-quality IT support to Vanta’ns in-office and remotely across time zones
Handle onboarding and offboarding logistics, including account provisioning and hardware management
Own the setup, maintenance, and reliability of in-office technology (AV, networking, etc.) in our flagship office
Administer SaaS tools such as Google Workspace and Okta
Help manage macOS devices via Jamf and assist with security/compliance configurations
Document workflows and improve IT processes for scale
Participate in an on-call rotation for urgent support issues
Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows
Requirements
Communicate clearly and confidently, translating technical issues into approachable language
Provide timely, thoughtful support with a strong focus on the end-user experience
Bring hands-on experience with SaaS tools like Google Workspace, and know how to scale them effectively
Understand identity and access management best practices, ideally with experience using Okta
Comfortable supporting macOS environments and managing a distributed device fleet (bonus points for Jamf experience)
Collaborate effectively across teams, building strong relationships with partners in People, Security, Workplace, and other key teams
Thrive in fast-paced, high-growth environments with shifting priorities
Take initiative and operate effectively with minimal oversight
Ability to work in our New York office in a hybrid setting (3-4 days a week)
Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Benefits
Industry-competitive salary and equity
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits
Matching 401(k) contribution with immediate vesting
Flexible PTO policy, plus 80 hours of Sick Time
11 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events!
Senior Pega Developer working with Constellation architecture to build scalable applications. Collaborating in Agile teams and configuring workflows and integrations in France.
Technical support intern assisting clients with issues and managing requirements for CRG Solutions. Focused on systems engineering students, providing support in an ITIL environment.
Sr. PeopleSoft HCM Developer responsible for application development and technical solutions for IPPS - A project. Engaging in development, integration, and deployment tasks in a team - oriented environment.
Materials Engineering Intern supporting powder metallurgy process for power distribution equipment. Involves hands - on lab work and collaboration with cross - functional teams on improvements and documentation.
Engineering Technician III evaluating electric motors through mechanical and electrical performance tests. Collaborating with product development teams and ensuring safety and efficiency in lab testing.
Mobile Developer responsible for creating iOS/Android applications for a technology company in Brazil. Collaborate in a dynamic environment focused on innovation and quality.
Executive Director for HARMAN Automotive Engineering Services leading Engineering and Sales teams. Driving strategic growth and client relationships within the Automotive ecosystem.
Project manager overseeing infrastructure projects across various phases. Opportunity to lead teams and enhance expertise within a dynamic environment at DEKO Engineering.
Team Lead overseeing the development team for enterprise video surveillance solutions across a global infrastructure. Architecting features and fostering collaboration for efficient delivery.
React Native developer for Urbanitae, creating and maintaining mobile apps for real estate investment. Collaborating on app quality and performance optimization for iOS and Android.