User Experience Strategist leading UX strategy and collaboration across teams at Vanguard. Enhancing user journeys and fostering innovation in experience solutions.
Responsibilities
Architects UX Strategy Across Programs
Develops and leads user experience interface architecture strategies that align with business and marketing goals
Drives initiatives that elevate the overall user journey and ensure cohesion across teams, platforms and touchpoints
Leads Cross-Divisional Collaboration
Partners with cross-functional team members, including product, engineering, analytics and research, to deliver high-impact experience solutions
Coordinates creation and delivery of designs, prototypes, and documentation
Regularly presents strategic recommendations to senior leaders and stakeholders to influence direction and priorities
Explores Emerging Technologies and Market Trends
Maintains a strong awareness of evolving industry and market trends to inform strategic UX decisions and ensure solutions remain competitive and forward-thinking
Applies Research and Data-Driven Insights
Utilizes both qualitative and quantitative data and insights to inform decisions
Synthesizes user feedback, behavioral data, and analytics to continuously refine and optimize the user experience
Defines Experience Requirements and Guides Execution
Collaborates with product owners and cross-functional team members to define user and business requirements
Ensures strategic alignment from concept through delivery, partnering closely with development teams to maintain design integrity throughout execution
Champions Strategic UX Initiatives and Special Projects
Leads or contributes to special projects that advance UX maturity across the organization
Takes initiative in identifying gaps, proposing solutions, and mentoring team members to foster a culture of design excellence.
Requirements
Five years related work experience
Two years of User Experience or User Interface experience
Undergraduate degree or equivalent combination of training and experience in a creative or technical field
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